Everyone in favor of a best CRM for hotels

With iCONNECT CRM, discover the best leads, boost customer engagement, drive deals to closures, and nurture existing guests with a smart comprehensive solution.


crm software for hotels
Best CRM Software

Best CRM Software for Hotel Management

Remove the hassle of chasing multiple channels with iConnect CRM for hotel management for keeping track of your customer information and gives you one click solution.

Essential building blocks of embedded analytics

crm hotel

The Easiest CRM Tool for Hotel Customer Relationship Management at Your Fingertips:

Organize Sales Funnel

Know and understand where you are at with each revenue opportunity for your hotel by Prioritizing Leads in an easy to follow process. Receive tips on qualifying questions and market segment targets.

Measure Productivity

Proactive selling is key to any hotel's revenue success. Easily develop productivity goals specific to your sales team, hotel and market and see real-time measurement via the dashboard or reports with a click of button.

Map to Success

Tired of having a Marketing Plan that never is put to use? iCONNECT CRM Integrates your Marketing Plan and provides simple reports to help map your path to hotel sales success.

Track Revenue Results

RFP, LNR, Group and Meeting Report Grids provide a quick snapshot of the value of opportunities your sales team is working on or has closed giving you the power to track revenue results.

Why iConnect CRM in Hospitality Industry?

Hotel guest experience is everything – Make sure you aren't missing out on creating the best experiences for every guest. Make feedbacks and complaints easy for guests and constructive for your hotel. Online reputation seals the deal for every hotel – be perceived as a reputable place to stay for every getaway. Send guest surveys on mobile CRM with the customer experience management software. Score loyalty from your most valuable guests. Manage your hotel’s interaction with guests on every platform.

CRM for hotel industry
hospitality crm

Conduct sales meetings and presentations

Conduct presentations and meetings from within your CRM. Convert attendees to leads, and get reports, all within your CRM.

Stay ahead of the numbers

Never lose track of sales and performance metrics, even while you are away. From dedicated mobile apps, to blended dashboards, our powerful AI tools ensure you are always ahead of the curve.

Collaborate with your team

Collaborate with your team through common feeds. Share insights, answer each other's questions, and send lead or deal updates to keep everyone on the same page.

iConnect CRM – Hospitality CRM

Connect with your guests wherever they are

  • Reach guests across every channel: telephone, email, live chat, and social media
  • Get real-time notifications when guests interact with your business
  • Measure the effectiveness of your customer communication and find the best time and channel to reach out to your guests